services

Prior to the commencement of any commissions the scope, nature and expected duration of the work is agreed with the client. Key results are also agreed and performance monitoring and reporting arrangements are established. If you are interested in any of our Services or would like further information please contact us at sales@sssl.info

Management Support The placement of an experienced manager to complete a specific task for a client. This might include completion of a business plan or business case; updating procedural documents; preparing performance specifications or managing a market testing exercise. The financial resources available to clients for the management of their services is more effectively used by employing contract managers for specific tasks and then they have no financial commitment once the work is completed.	Performance Audit A review of performance at high level (to identify areas of service to focus on and assess in more detail) or a detailed performance assessment. It could examine Value for Money delivered by the service or focus on specific aspects (e.g. cost, quality, safety etc.). Operational managers often find it difficult to find the time or objectivity to review the benefits that a service is delivering and how efficiently they are using financial resources. An independent review can help to increase awareness of user expectations and generate a culture of continuous improvement.
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General Consultancy Development of Output Specifications & Work Schedules; Contract Negotiation & Management, Training ( Domestic, Ward Housekeeping), Service Management, Performance Monitoring Systems, Assessing User Satisfaction, Developing New Ways of Working and Management of Change	Project Management The management of any defined projects which a client needs to undertake, e.g. introduction of new services or technology; changing the way services are provided or the structure/culture of the organisation; or improving services in key result areas. The client benefits from the independence of managers who are not threatened by the potential outcome of the project and avoids any ongoing financial commitment. The project managers do not have to balance the workload with the day to day demands of the organisation.

Ward House Keeping Consultancy Support Services Solutions Limited employs consultants that pioneered the development of ward housekeeping at one of the largest NHS teaching hospitals. To develop a good Ward Housekeeping system you need processes in place for; Specification & Standards Development, Project & Change Management, The Engagement of Stakeholders. Affordability Tests, Option Appraisal, Business Case development, industrial Relations & Pay Negotiation, Workforce Planning, Development of Management Arrangements. Research of Best Practice, incorporating networking & Benchmarking, Procurement of Services & of Equipment, Development of Information Systems, Performance Measurement & Evaluation.	Interim Management The lease of an appropriately qualified manager to cover the duties of an established post for an agreed period of time. Trusts may have a need for managers to perform established posts without being tied to a permanent contract in a number of situations, typically: where the need for the role is still being tested; where the manager is required to take controversial or radical action which could make permanent tenure difficult; where the need is time limited ( eg sickness and other absence or during recruitment of a permanent post holder). Interim management is a modern solution to the need for a flexible approach required in the structuring of management teams